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Our customers' interests always come first. We are committed to products, services, business practices and an attitude that creates customer enthusiasm.
Customer service is always the top priority at RIBO. Customer First is not a cliche but rather a constant that dominates every node of our operation process. In fact, it has long been an integral part of RIBO culture that accepts nothing less than the best service we offer to our customers. In customer service, there is never "extra miles", and total customer satisfaction is what RIBO has never compromised.
Customers of RIBO have discovered a decisive advantage in this respect: a product that you can rely on, and a supplier you can trust. Production-related quality assurance and absolutely reliable delivery ensure our success and therefore the success of our customers. Our good reputation in the global auto parts field is our greatest asset - and that is worth something to us.
There are actions we suggest all consumers take prior to and during any online/mail/phone order transaction.
- If you are unsure whether the part is correct for a vehicle, PLEASE contact us before ordering. We are very happy to research and make sure you are getting the right part. We do not want to sell you something that will not work for you.
- Please inspect all the items when you receive them. All warranty periods begin on the date of the receipt or pro-forma invoice or the bill of lading.
- Please CAREFULLY inspect the items prior to installation. This includes prior to delivering them to a third party for installation. We reserve the right to charge a restock fee or refuse credit on parts that have been installed or attempted to install.
- Research installation procedures. Improper installation by the customer or any third party voids any and all warranties.
Go to Why Shop with RIBO for more information.
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| RB-IC8057 |
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| RB-STAR7502 |
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| RB-ALT019 |
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| RB-STAR7501 |
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Customer Care